If you can’t get access to your hard drive and OS doesn’t recognize the drive, you have to initialize it. ![]() Do I initialize it? How do I get a drive letter? I did run SP2 but the result was the same so I "ghosted" back to my original set up. If the external hard drive is listed as Offline, you need to first right-click it and set it back to Online. All of these moving parts are potential points of failure. If you are prompted to initialize the drive, click Initialize. ![]() Wd external hard drive unknown not initialized I right clicked on it then clicked on 'initialize'.
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